To verify identity sometimes a photo of an Identification Card is needed. It must be an unexpired, current, US state-issued driver’s license or identification card.
Set your ID down, preferably on a solid colored surface. Make sure the photo is clear, well lit with no glare, and the ID is taking up most of the photo.
We must occasionally manually approve IDs. If your ID is declined, please send an email to firstname.lastname@example.org and we will help you out.